After the course readings and videos this week, I was left disappointed and upset with our social culture. I began this post writing about why trolls were the whole problem, why white-middle-aged men were causing this, and how we should just ignore people who revel in creating emotional distress by turning of comments or not responding. However, I think this issue is beyond complicated, it is not only about trolls and white-middle-aged men, and how if we ignore these issues, they will go away. These issues of trolling, online harassment, and scammers are complex issues that deal with more than just a problem our society is facing on the internet, it is impacting our social culture and society as whole.
Why is harassment, especially targeted at women, in the online space so common? Why is sexist, racist, and hateful language seen as a norm? Why are we encouraged to not feed the trolls and simply ignore them, allowing this issue to continue? How do we make change?
Trolling, online harassment, and scammers are complex issues that need to be compared to real life crime. In some cases it is more than harassment and online abuse, the terms online harassment and online abuse are too easy to disregard and not see as complex issues, often telling people to ignore it or get off the internet if you don’t like it. Is this how we would treat people with offline issues of the same complexity? No. As John Oliver compares online issues to real life, it would be like saying, if you don’t want to get burgled, then don’t live in a house.
There’s no quick technological fix to end hate speech online, for it’s a deeply rooted societal ill which needs greater tackling offline – not a one-day Twitter boycott or a report abuse button” —Marta Cooper via The Telegraph
What can we do as a society to end hate speech, stop sexism, end racism, work towards social justice, and tackle complex issues online? To begin we should start the conversation and continue to speak out about controversial issues. Technology is not the problem here, it is a bigger societal issue.